Bugs in new libraries

Submitted by jimenezna on Tue, 11/06/2018 - 13:06
Forums: 
Bugs in content types

I have updated every module in Moodle 3.3 to the new libraries and no one is working! Please help!

 

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Image icon screenrecord h5p updated.JPG
BV52's picture

BV52

Wed, 11/07/2018 - 03:13

Hi jimenezna,

Could you try downloading and uploading a sample content if this doesn't work, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

jimenezna

Wed, 11/07/2018 - 08:26

Thanks; my moodle H5P ies working now: it seems that I updated the modules libraries before updating the version. Once I did this everything is OK.

BV52's picture

BV52

Wed, 11/07/2018 - 09:15

Hi jimenezna,

I'm glad it's working for you now and thank you for getting back to us with the resolution this will help those that may be experiencing a similar issue.

May I know how you updated the libraries did you update it through the HUB or downloaded the libraries in github or something else? We are looking into this to prevent this from happening in the future.

-BV52

jimenezna

Wed, 11/07/2018 - 15:48

In my moodle 3.3 I updated the modules whith the tag 'update available' from the hub. Later  (24h.) I went to extensión section in moodle and looked for updates available. There was an upgrade of the module (hub) H5P and its is now in 1.12 version. Working fine

BV52's picture

BV52

Fri, 11/09/2018 - 03:02

Hi jimenezna,

Thank you for the information. This helps a lot :-)

-BV52