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Everytime I try to download H5P exercises that I have created I get the window below, any thoughts why this would happen?

I've received reports from visitors to my website that they are unable to see h5p activities. The only people that can see them seem to be those logged in to wordpress - I discovered this because one visitor reported that only after making a comment could they see the activity, so I'm assuming they logged in to do this. I've also checked this by logging out of my wordpress account which stops the h5p activities from being loaded.

When I check the console in Chrome (when not logged into wordpress), I see this error message:

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Hi,

I am using a MacBook Air, Intel Core 1.3, on the latest software update, Ventura 13.0.1.

I am experiencing significant issues with loading speeds. I have cleared my cache and tried alternate WiFi and different browsers (Currently using google chrome).

The issue persists, are there any solutions to this issue?