Course Presentation will not allow me to edit

Submitted by absolom on Thu, 01/11/2018 - 03:34
absolom's picture
Forums: 
Installation and server related problems

I am trying to update a course presentation with new slides.

When I add images to the new slide and press update, the screen goes blank for a while, and then looks as if it has updated.  But, when I go into the presentation to look at the new slide, only one of the images is there, and it is it's original size.

I'm using the latest version of H5P and Wordpress.

Has this happened to anyone else?  Do you know how I can fix this?

Thank you.

 

 

Content types: 
Course Presentation
BV52's picture

BV52

Thu, 01/11/2018 - 09:08

Hi absolom,

In order give your bug report the best chance of getting answered, please include the following information:

  1. Steps to recreate the bug
  2. Platform you're using: Drupal, Wordpress, Moodle (version number would be helpful as well)
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type version
  7. Screenshots if it's a visual problem
  8. Error logs in the browser console (Ctrl+Shift+J in Chrome)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

absolom's picture

absolom

Thu, 01/11/2018 - 23:27

After reading through the list you gave me I decided to try a different browser.  When I opened it in Chrome it worked... I guess Safari is giving H5P the cold shoulder.

Thank You! :)

 

BV52's picture

BV52

Fri, 01/12/2018 - 07:07

Hi absolom,

I'm glad that it is working for you. I suggest that you clear cache and/or disable plugins in Safari which may be causing the issue.

-BV52

absolom's picture

absolom

Fri, 01/12/2018 - 20:46

Thank you. I never thought about the cache.
Take care,
Abs