H5P content not getting displayed

Submitted by anantashesh on Wed, 01/11/2023 - 12:44
Forums: 
Bugs in content types

We are using h5p forms in Quizzes in the learndash application.

It was working well, but now all of a sudden from last 2 days, the h5p foirms are not getting displayed, 

When I refresh, it appears for a second and then it shows a white screen, with revolving circle...

Plz see the sample page here - https://community.chantnow.com/test-h5p-2/

Plz see the attached screenshot

Attachments: 
Image icon Capture.JPG
Content types: 
Course Presentation
BV52's picture

BV52

Wed, 01/11/2023 - 17:15

Hi anantashesh,

I checked the page and it looks normal (see screenshot). I am using Chrome Version 108.0.5359.125 on Windows. I suggest that you check the following:

  1. Browser used (maybe use a different browser from the one you are used to)
  2. If using a different browser "resolves" the issue disabling browser add-ons may help isolate the issue. Clear cache might help as well.
  3. If it is not the browser try using a different computer, and if it works check security settings.
  4. Additionally  think of any changes between the time it was working and when the issue surfaced. A new update or a new software perhaps.

-BV

Attachments: 
Image icon Chant now.png

anantashesh

Thu, 10/05/2023 - 14:46

thank you

 

anantashesh

Tue, 10/10/2023 - 10:40

Hi, 

we had an issue with H5p and then we reinstalled the plugin and we now have version 1.15.6. When we go to edit the previous quizzes, it is not loading the content and it shows --- Loading, please wait and nothing happens and same thing happens when we go to add new quiz.

Does any one facing the same issue, can you plz share the cause and solution for this issue please...

Thanks

Attachments: 
Image icon Capture.JPG