interactive video

Submitted by baba on Sun, 08/21/2016 - 20:25
Forums: 
Content creation

Video upload option is not showing while add new content for interactive video

fnoks's picture

fnoks

Mon, 08/22/2016 - 09:53

Hi,

I am not sure I understand. Are you not able to upload a video for Interactive Video? Are you using h5p.org? Could you please add a screenshot?

mketterer

Tue, 10/11/2016 - 08:41

Hi,

i have a similar problem.

i can select "interactive video" in the list.

when trying to upload a new video to edit, i get only the following mask.

Without the possibility to add a file.

PErhaps a forgot a setting?!

Thanks for reply Martin

 

mketterer

Tue, 10/11/2016 - 08:58

here are the attachements

Attachments: 
Image icon 1.jpeg
Image icon 2.jpeg
fnoks's picture

fnoks

Tue, 10/11/2016 - 10:13

Hi,

Could you check if you have any JavaScript errors in the browser's console?

We have seen this problem before, and then it almost always has been related to file access setup being wrong.

mketterer

Tue, 10/11/2016 - 10:37

Hi,

i couldn't see any java error.

if i add a image hotspot it shows the plus for adding files.

can you describe a little deeper regarding the file access setup ?

Thanks Martin

fnoks's picture

fnoks

Wed, 10/12/2016 - 09:41

You should check your files below wp-content/uploads/h5p/libraries, there you should find a directory named H5PEditor.InteractiveVideo-1.11 (if you have the latest version). If it is not present, that is the problem. If it is present, you should check the file permissions for the different library-folders and the files within it. E.g: it has to be readable by the web server.

mketterer

Wed, 10/12/2016 - 11:43

Thanks you !

i changed permission - still didn't work.

So i deleted the H5P Plugin and installed it again and ... now it works!

Thanks !!