Moodle 3.1.1+ | H5P | can't update library - getting red squares

Submitted by orbiton on Sat, 08/06/2016 - 21:03
Forums: 
Installation and server related problems

Hi There,

I'm new to moodle and H5P in general.

I've just finished to set-up a Ubuntu 16.04.1 Server + LAMP + moodle

I've added the  H5P Plugin manually because the /var/www/html/moodle folder is writeable only by the root user - all other users (www-data included - can only read from that location - that is the recommended way to install moodle by the following resource

 

resource: https://docs.moodle.org/31/en/Installing_Moodle

When i'm trying to upload H5P Library - it fails without an error message - I've added a gif the illustrates the actions that i've made.

Update #1: even after updating write permissions for the path - /var/www/html/moodle/ - still the same result.

Is there another way to install the H5P Library by using the Terminal only?

Thanks,

Or Biton.

H5P file: 
Binary Data official-h5p-release-20160802.h5p
Attachments: 
Image icon 2016-08-06_21-21-53.gif
thomasmars's picture

thomasmars

Mon, 08/08/2016 - 09:55

I was not able to reproduce with the provided .h5p file.

Can you open your console and check for any irregularities and paste your server log here ?

It seems like something might be wrong with the installation and validation. Make sure all the correct permissions are set, also for your moodle data and temporary data folder. Check that you are allowed to upload the size of the .h5p file. I would suggest trying again with a fresh H5P plugin following https://h5p.org/moodle.

Could you provide some more information on your system if this issue continues to persist ? php, mysql version, etc. ? 

- Thomas

orbiton

Tue, 08/09/2016 - 07:22

Server Operating System name (version also if possible): Ubuntu Server 16.04.1

PHP version: PHP 7.0

Database server type and version: MySQL 5.7.13-0ubuntu0.16.04.2

Browser and version: IE11, Edge

Moodle version: 3.1.1+ (MOODLE_31_STABLE)

Moodle install type? New

Moodle config.php attached (please remove passwords): YES

Phpinfo attached?: YES

Attachments: 
Package icon PHPINFO_and_CONFIGPHP.zip
thomasmars's picture

thomasmars

Tue, 08/09/2016 - 10:59

I will have a look and verify our compatability with PHP 7.0.

In the meantime, could you paste your server log ? It should give some insight into what is wrong.

- Thomas

orbiton

Sat, 08/13/2016 - 13:31

Hi Tomas,

Like i've said i'm new in all of this subject - I've attached the steps that i've made to locate where my error_log is and it's empty... 

What configuration are you using for working with H5P?

Attachments: 
Image icon 2016-08-13_14-26-06.gif
falcon's picture

falcon

Mon, 08/15/2016 - 09:34

Ok, we'll get back to this thread after doing some extra PHP 7 testing. We use all kinds of setups, but many of them have old versions of PHP since we often develop for the quite old Drupal 7.

orbiton

Sat, 09/24/2016 - 21:08

Is there any follow-up?

thomasmars's picture

thomasmars

Mon, 09/26/2016 - 10:16

I don't think this has been tested yet, there has been created an issue for the next H5P release for this. How has your progress been with this? Have you found any valuable info that could speed this along ?

otech

Wed, 01/25/2017 - 20:42

I had the same issue.  I checked /admin/environment.php and I was missing the SOAP extension.  I added it a few minutes ago, and it appears the problem is solved.  I am using php7.

thomasmars's picture

thomasmars

Thu, 01/26/2017 - 10:37

Thanks, hopefully others can find this usefull as well!

orbiton

Sat, 08/13/2016 - 13:50

Thanks

Attachments: 
Package icon access.zip
ausapa's picture

ausapa

Sat, 08/13/2016 - 01:27

Hello

I have just installed H5P in my Moodle, but when trying to create activities it shows me this: Error, unable to load libraries.

Thanks so much

Aureliano

falcon's picture

falcon

Mon, 08/15/2016 - 09:40

Hi,

I'm sorry to hear that. Do you get any extra error message in the console? You may open the console with CTRL + SHIFT + J.

Best,
Svein-Tore

ausapa's picture

ausapa

Sun, 12/04/2016 - 21:05

Hello

This is the additional error:

http://aurelianosanchez.com/saber11/mod/hvp/ajax.php?contextId=3263&toke... Failed to load resource: the server responded with a status of 500 (Internal Server Error)
iolib.js:1 wss://722454757230.vidya.io
livechatinit2.js:2 undefined
iolib.js:1 Connected to wss://722454757230.vidya.io
iolib.js:1 New user join room [object Object]
widget_lessons_v:1 Error in event handler for (unknown): TypeError: Cannot read property 'blocked' of undefined
    at chrome-extension://fheoggkfdfchfphceeifdbepaooicaho/mcafee_wa_contentplg.js:66:152

Thanks so much

Aureliano

fnoks's picture

fnoks

Tue, 12/06/2016 - 09:46

Hi,

You are getting an Internal Server Error (HTTP code 500) from the web server, which probably mean you have a trace of the problem in your web server's error log. Please look there :)