Content not visible outside the content creator's computer.

Submitted by Franck POUFFET on Mon, 08/26/2024 - 14:56
Franck POUFFET's picture
Forums: 
Bugs in content types

Bonjour

J'ai besoin d'aide s'il vous plaît.

Mon moodle et mon h5p sont à jour avec leurs dernières versions mais je ne peux voir mon contenu h5p que sur mon ordinateur où j'ai créé le contenu. Même lorsque je regarde sur mon téléphone en mode administrateur, je ne peux voir aucun type de contenu h5p ou sur aucun autre ordinateur.

Avez-vous une idée de quel est mon problème ?

Merci pour votre aide.

Cordialement

Franck

Contexte technique

Lien vers le module : https://www.cuisine-virtuelle.com/moodle/course/section.php?id=2359 

Version précise de Moodle : Moodle 4.4.2+ (Build : 20240823)

Thème Moodle utilisé : Académie

Version PHP : 8.2

Base de données (MariaDB, MySQL, etc.) et version : MariaDB 10.11

Navigateur Web : Chrome

h5p: 4.4

Franck POUFFET's picture

Franck POUFFET

Mon, 10/14/2024 - 07:47

Hello everyone

 

Well, it seems I'm the only one on this planet with this problem... tough luck! I'll put in a request for aliens, you never know :-))) 

 

See you soon 

otacke's picture

otacke

Mon, 10/14/2024 - 20:15

I guess there are people who know potential causes or might want to invest time to investigate. However, I for instance, since this is an English-speaking forum, ignore posts that are written in a different language (and also expect the person who might want to help to take the effort of using Google Translate or similar). On top, it's great that you link to your site, but without a login or the course being made public for guests without requiring a login, nobody will get very far.

Franck POUFFET's picture

Franck POUFFET

Mon, 10/21/2024 - 08:20

I usually translate... an oversight ,-)

 

Hello

I need help please.

My moodle and h5p are up to date with their latest versions but I can only see my h5p content on my computer where I created the content. Even when I look on my phone in administrator mode, I can't see any type of h5p content or on any other computer.

Do you have any idea what my problem is?

Thank you for your help.

Sincerely

Franck

Technical background

Link to module: https: //www.cuisine-virtuelle.com/moodle/course/section.php?id=2359

Precise Moodle version: Moodle 4.4.2+ (Build: 20240823)

Moodle theme used: Academy

PHP version: 8.2

Database (MariaDB, MySQL, etc.) and version: MariaDB 10.11

Web browser: Chrome

h5p: 4.4

 

Translated with DeepL.com (free version)

otacke's picture

otacke

Mon, 10/21/2024 - 19:46

Hi Franck!

I was not complaining about the missing translation, just letting you know that I tend to ignore those posts.

As mentioned before: It's great that you link to your site where you encounter the issue. That usually helps a lot. However, in your case, people like myself hit the login screen only. People would either need to receive login data, or you need to make the course public for guests without requiring a login. Otherwise, nobody can take a look at sites where H5P content is supposed to show.

The next best alternative is to share potential error message that you may encounter in your server's PHP log file or in the browser's development console (see https://snordian.de/2024/02/17/how-can-i-craft-an-effective-bug-report-for-h5p-components/ for details).

Best,
Oliver