H5P content not displaying in Safari browser (desktop)

Submitted by Duong Tran on Sat, 10/05/2024 - 18:38
Forums: 
General discussion

Hi everyone

On my Wordpress website using Elementor, I have added my H5P content to a container using the off-canvas widget (it functions like a popup that shows whenever a certain button is clicked). The content displays without any issues on all browers. However, on the Safari browser on desktop (not on mobile), the content is not showing. I have tried a Google search and I can see that other people have had some issues with the Safari browser as well. So my question is this:

Is there a way to fix the issue or do I just have to accept that my content is not displayable on Safari browsers? 

Thanks in advance!

otacke's picture

otacke

Tue, 10/15/2024 - 11:47

Hi!

I have just heard reports from different people who have trouble with Safari in moodle, too - but not related to H5P. So it's likely a general issue with Safari.

It's hard to tell what the actual cause might be, but it would help if you shared a link to a page where one could inspect the issue with different browsers.

Best,
Oliver