Hello, For several days I have had problems with H5p on my page. Content created with h5p can only be seen on my page as an adm

Submitted by BetPlay on Mon, 04/08/2024 - 17:54
Forums: 
Bugs in content types

I need help because content created with h5p can only be seen by admin. I have deleted caches, uninstalled plugins, themes, etc. I don't know why the content can only be seen by admin. I have not created user roles to restrict access. Users should see the same content.

 

Can you help me with this?

BV52's picture

BV52

Mon, 04/08/2024 - 18:34

Hi BetPlay,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

If it worked before:

  1. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  2. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV

BetPlay

Mon, 04/08/2024 - 19:44

The error occurred days ago. I don't know exactly, I have detected it recently. My website is created with wordpress. Everything worked correctly, I don't know what happened. So far several plugins have been updated, including the theme. I have tested installing another theme, I have uninstalled the plugins, etc.

 

Note that the content was only seen by those who did not register, and then noticed that the content was not seen by those who registered on the page. In admin it was fine instead.

 

I have also uninstalled a cache plugin and installed another one to test. Note that now the content no longer appears for non-registered or registered users, it only appears for the admin.

 

What could happen?

BV52's picture

BV52

Mon, 04/08/2024 - 19:47

Hi BetPlay,

I don't there is enough information here that will help the community diagnose your issue. Can you please provide what I requested above. 

-BV