Interactive video not playing

Submitted by Kim2803 on Wed, 06/16/2021 - 14:26
Forums: 
Content creation

Hi,

I have an interactive video that includes various pause points. 

However, when the video gets to the first 'pause' it stops, shows the label as expected but then fails to continue and there's no way for the user to make it continue? 

Can anyone advise, please?

Many thanks,

Kim 

BV52's picture

BV52

Wed, 06/16/2021 - 19:38

Hi Kim,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL
  7. Any browser console errors

If it worked before:

 

  1. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  2. Any recent changes to the browser you're using (new extensions, updates etc.)

-BV