Image pairing errors using Microsoft Edge Windows 10 Home

Hello,

I've created an image pairing exercise wit the latest H5P-Wordpress-Plugin. It works well with ipad, Android tablet, Microsoft Surface and on MAC OSX iMac / MacBook. However, a display problem occurs under Windows 10 (Home BUild 18363.1256) and the current browser Edge.

The error occurs while working on the exercise. The two cards of a pair in the right part of a screen cannot be seen overlapping (as is usually the case), but one below the other. This leads to incorrect assignments. The display appears "shot up".

The exercise can be found under 
https://www.grundschule-multimedia.de/134130-061-1/

A Screenshot is also available here.

Does anyone have any idea what the problem is? And whether it can be fixed? Thank you very much in advance!

Matze

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BV52's picture

Hi Matze,

Can try disabling any lazy loading plugins in WP. This looks "normal" when I tried testing it.

-BV

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Dear BV,

Thank you for your quick response.

The Wordpress-Environment is set up in a way that I do not have access to the administration of the plugins. Therefore I cannot easily check your suggestion.

When I view the exercise in my Wordpress environment, everything is ok. The described error occurs when I view  the website (via the URL listed above) under Windows Home and Edge (outside the Wordpress environment).

As I have since discovered, the error also occurs on some Android tablets (8.1), but not on many of these devices either.

It seems that some browsers do not interpret the HTML code correctly.

Matze

 

BV52's picture

Hi Matze,

We don't have much in terms of clues to what is causing the issue. I don't see the issue on my end and the browser console does not yield anything except a note pointing to a laly load plugin.

-BV

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