No permissions for panopto video as h5p interactive video source

Submitted by [email protected] on Tue, 01/05/2021 - 12:52
Forums: 
Bugs in content types

When a student activates an interactive video that it's source is a video from panopto and he doesn't have permissions to the specific video, or didn't yet logged in to panopto, he sees a black screen with "Video player loading...": text. (if he clicks inspect on an element or F12 an error screen shows up).

This is the initial screen -

 

this is the screen after clicking inspect element - 

Is there a way to show the error message at first try?

Thanks,

Lihi

Attachments: 
Image icon h5p-panopto-error.PNG
Image icon h5p-panopto.PNG
Content types: 
Interactive Video
BV52's picture

BV52

Tue, 01/05/2021 - 18:13

Hi Lihi,

I'm this is not posible, however I will inform the H5P core team regarding this so that students/users will know that they need to login to Panopto rather than thinkinng that they need to wait for the video to load.

-BV

[email protected]

Wed, 01/06/2021 - 06:17

Thank you!

BV52's picture

BV52

Thu, 01/07/2021 - 15:42

Hi Lihi,

A follow up question. If the user logs in to Panopto do they get to see the video?

-BV

[email protected]

Mon, 01/11/2021 - 07:22

If they have a permission to that video and they are logged in to panopto they see the video immediately.

[email protected]

Mon, 01/11/2021 - 07:16

If they have a permission to that video and they are logged in  to panopto they see it immediately.

BV52's picture

BV52

Mon, 01/11/2021 - 17:09

Hi Lihi,

Thank you for confirming this.

On my end I have reported this to the H5P core team and they are already looking into this.

-BV

[email protected]

Tue, 01/12/2021 - 06:26

Thank you, BV

BV52's picture

BV52

Tue, 01/12/2021 - 17:24

Hi Lihi,

For your reference here's the ticket for this issue.

-BV