Virtual Tour link to Panopto fails

Submitted by HansMartin on Tue, 01/05/2021 - 15:02

Forums:

I have made this virtual tour with some links to Panopto videos. Playing one video the first time goes just fine, but when I try to play a second video, it will not play. When I hit the play button, nothing happens. If I try to play the first video again, this will also not play. If i refresh the page, I can play one video but then I have to start the tour all over again. If I only link one place to one video, everything works just fine. Suggestions?

Example https://ntnu.h5p.com/content/1291213621244138707

Hans Martin

Content types:

360 Tour

BV52

Tue, 01/05/2021 - 18:13

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Hi Hans,Would you mind

Hi Hans,

Would you mind providing a sample content/page where this issue happens.

-BV

HansMartin

Wed, 01/06/2021 - 08:47

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Here is an example https:/

Here is an example https://ntnu.h5p.com/content/1291213621244138707

HansMartin

Wed, 01/06/2021 - 08:48

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Example

https://ntnu.h5p.com/content/1291213621244138707

HansMartin

Wed, 01/06/2021 - 08:55

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Example

https://ntnu.h5p.com/content/1291213621244138707

HansMartin

Wed, 01/06/2021 - 08:51

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Example

https://ntnu.h5p.com/content/1291213621244138707

BV52

Wed, 01/06/2021 - 17:34

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Hi Hans,Thank you for the

Hi Hans,

Thank you for the link. I can see the issue now and from my tests it looks like the video is automatically "paused" everytime the "play" is pressed. I've reached out to the H5P.com Development team for further assistance and they should get back to us within 24 hours.

-BV

thomasmars

Thu, 01/07/2021 - 09:38

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Thanks for reporting this, I

Thanks for reporting this, I have created an issue for it, and we'll work to fix it as soon as possible. Will report back here when a fix is released.

HansMartin

Thu, 01/07/2021 - 10:33

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