Blank Virtual Tour (360) on iPhone
Submitted by Bibliotheque Br... on Fri, 05/15/2020 - 15:10
Forums:
Hi,
Here is our virtual tour done with H5P : https://activitesbiblio.brossard.ca/categorie/visite-virtuelle/.
We created 3 tours recently (on May 14). One for each floor of our library.
We are using Wordpress 5.3.3 with a child theme based on Bento (version 2.4) by Satori Studio. On that Wordpress, we have H5P at version 1.15.0.
Each virtual tour is a post in Wordpress.
It seems the "Virtual Tour (360)" content type does not work on smartphones.
I have an iPhone iOS 9.3.5 with Safari.
When I go look at our vitual tours with that device, I get a blank tour (see attachment).
Attachments:
Summary:
Blank Virtual Tour (360) on iPhone
Content types:
BV52
Fri, 05/15/2020 - 19:55
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Hi,Looks normal when I tried
Hi,
Looks normal when I tried to check it. I used an Ipad pro 9.7. I'm suspecting that there could be something that is blocking it from loading in your phone like another app or attachment in the browser.
-BV