Check Button Unresponsive on Mobile (MCQ)

Submitted by kristian.hargreaves on Wed, 03/04/2020 - 15:54
Forums: 
Bugs in content types

Hi there,

I have come across an issue when accessing H5P multiple choice questions on mobile devices. It is letting me select an answer (turning blue) but check button is unresponsive/ doesn't work so anwers cannot be submitted.

This has been tested across both Iphone and Android devices and has seen the same issues. With safari on an iphone X and chrome on an android being the testing methods.

Any assistance with this issue would be amazing.

Many thanks.

BV52's picture

BV52

Wed, 03/04/2020 - 18:32

Hi Kristian,

Would you mind checking the smaple content here. If it works I suggest that you provide the following:

  1. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  2. Mobile or Desktop
  3. Browser: Chrome, Firefox, Safari etc
  4. H5P plugin version
  5. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  6. Any browser console errors
  7. Any PHP errors
  8. Screenshots if it's a visual problem

If it worked before:

  1. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  2. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV