Getting Error Code 500 and 406

Submitted by debora@helpmesp... on Tue, 02/18/2020 - 13:53
Forums: 
Bugs in content types

Hello,

I am getting error with code 500 and 406 while I run the quiz, especially the fill ups and drag the text type.
Error screenshot is attached herewith. Sometimes this error do not appear.

Attachments: 
Image icon h5P Error.jpg
Content types: 
Fill in the Blanks
BV52's picture

BV52

Tue, 02/18/2020 - 17:38

Hi Deborah,

Both errors points to possible server error may it be communication with it or its database. The problem with these 2 errors is that there a lot of possible causes and solutions and in order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem
  10. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  11. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV

otacke's picture

otacke

Tue, 02/18/2020 - 20:05

Hi BV!

I am not entirely sure this is an issue with H5P, or at least not solely. To me it rather looks like some other WordPress plugin is raising the issue.

Best,

Oliver