image files not uploading

Submitted by dhruva.kumar on Thu, 11/21/2019 - 10:34
Forums: 
Content creation

I have tried to upload image files and I keep getting an error.  I have tried Gif, png and jpegs.  can you please help?

BV52's picture

BV52

Thu, 11/21/2019 - 18:47

Hi dhruva.kumar,

Can you please check if you are seeing the same issue as this post. If not and in order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem
  10. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  11. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV

 

dave25ir

Fri, 11/22/2019 - 17:37

I have the same problem

BV52's picture

BV52

Sat, 11/23/2019 - 01:03

Hi dave25ir,

Please head over to this thread for more details on this issue.

-BV