Display Problem

Submitted by hensleyacademy on Fri, 10/11/2019 - 15:58
Forums: 
General discussion

I am creating a book in moodle 3.7.2. I have embeded several different h5p content types on a single page as mini comprehension activities. The problem I am having is as the page loads the h5p content jumps for a while before finaly loading. I have removed the script to automatically resize and this fixes the problem, but when my students use a phone or tablet the size is too big and they have to move it around. This is annoying but fine for multi-choice and such but completely imposible for any drag and drop or find the word activities. I can give a test login and password if part of the core team wants to look at it and recreate the problem. Seems to me that if you embed multiple activities onto the same page the resize script has issues. 

BV52's picture

BV52

Mon, 10/14/2019 - 18:32

Hi hensleyacademy,

Would you mind providing additional information below: The core team has been busy and may not be able to look at your issue anytime soon but if we have more information maybe someone oin the community can give us some suggestions:

  1. Any errors in the browser console
  2. Does this issue happen on any specific browser if so which browser and version.
  3. Did it work before? If it did were there any recent changes to the computer/browser?

-BV52

hensleyacademy

Thu, 10/17/2019 - 08:27

ok no errors in any of the browser used.

List of browsers used: safari, firfox, opera and IE all latest releases.

This is the first time I have tried to embed h5p into multiple pages of the same moodle book.

Update to original problem: The first two H5P embeds in each book do not jump.  it is the third through seventh that do. The always finally load fine but sometimes it takes quite a while for them to. Also once they do load and you change the page then come back they load just fine. It is only the first time you come to the page after opening the book.

BV52's picture

BV52

Thu, 10/17/2019 - 19:12

Hi hensleyacademy,

Thank you for the additional information. Would you mind providing us access to the page so that we can check.

-BV52

hensleyacademy

Sun, 10/27/2019 - 04:00

I was at a conference and just returned. Sorry this reply is not prompt. The website is a secured website and I can provide a test log in with modify privilages but would not like to give it out in the forum. I am not sure how to send private messages on this forum but If I can fiqure it out I would be happy to send you a link with temporary username and password.

BV52's picture

BV52

Mon, 10/28/2019 - 17:23

Hi hensleyacademy,

Please send the test login to [email protected] please include the URL where you see the problem.

-BV

hensleyacademy

Thu, 10/31/2019 - 05:16

Sent it to your email. Let me thank you for your help.

hensleyacademy

Thu, 10/31/2019 - 05:22

To me just watching it. The problem does seem to be related to the navigation of the h5p object opposed to the actually object itself.

BV52's picture

BV52

Thu, 10/31/2019 - 18:08

Hi hensleyacademy,

I received the mail and will take a look at it. I will post my findings here.

-BV52