Unwanted Vertical Scrollbar appears for video in IE

Submitted by brutalissimo on Wed, 11/04/2015 - 14:03
Forums: 
Bugs in content types

An unwanted Vertical Scrollbar appears in IE, in the div     "h5p-video-wrapper h5p-video h5p-youtube" 

This only happens when i use linked Youtube videos, not other video content.

Anybody else with this issue?

falcon's picture

falcon

Wed, 11/04/2015 - 19:56

Strange... Which IE are you using? Do you see it in the sushi movie here? https://h5p.org/october-release-note-2015

brutalissimo

Thu, 11/05/2015 - 02:16

With IE9 i do not see no scroll bar in: https://h5p.org/october-release-note-2015

Works good except that Single choice Set does not function: nothing happens when you click an answer. Is that a known issue?

But unfortunately in IE11 the same link does not work at all. No interactive overlay visible at all, and no navigation, nor H5P or Youtube navigation.

Is that a known issue?

falcon's picture

falcon

Fri, 11/06/2015 - 12:09

Strange, it works fine for me in IE11. Maybe you're using compatibility view or something?

http://winaero.com/blog/how-to-enable-compatibility-view-in-internet-exp...

brutalissimo

Fri, 11/06/2015 - 12:20

No, i am using an real IE11installation but on a Mac / Win7 (actual installation not parallels), but still - I guess that is what makes the difference since it works for you.

Thanks for the compatibility view tip link btw, very useful since that feature had disapeared from ie11!

falcon's picture

falcon

Fri, 11/06/2015 - 15:26

Ok, maybe it is missing video codecs or something. It will take a developer some time to replicate your environment, so I don't think we can prioritize this in The H5P Core Team unless we hear about others having the same issue with a more normal setup

brutalissimo

Fri, 11/06/2015 - 15:57

I can certainly understand that!

But to clearify a bit: the youtube video itself plays as it should, just vith no interactiv content on top of it, and no video controls, neither h5p controls or youtubes own controls.  For now I have built the project on local videos on the server instead of youtube videos, and it works perfectly!

Still, the youtube thing will be very useful, just need to sort some problems out there first - maybe next project! :)

Anyway thanks for your prompt attention to our questions here at the forum!

falcon's picture

falcon

Tue, 11/10/2015 - 16:41

:)

brutalissimo

Tue, 11/10/2015 - 16:50

Getting reports from end user visitors that in IE they sometome must reload the page to be able to view: 

at first they get the message "Video format not supported", and only after refreshing the page, they can view the video.

Reports from +10 visitors, so obviously real. 

What could be the reason for that? I mean obviously their browser Do support the video format, because after refreshing the page they can view it.

falcon's picture

falcon

Tue, 11/10/2015 - 16:52

Could you provide a link`?

brutalissimo

Tue, 11/10/2015 - 16:55

Is it possible to pm you, the project is an internal project for a major swedish company, not for public use. If not PM you have my email and we could contact that way!

falcon's picture

falcon

Tue, 11/10/2015 - 17:10

Just gave you my e-mail address

brutalissimo

Tue, 11/10/2015 - 20:55

As you suggested, the problem was server related: The web server had a server side cache, that the H5P build did not like at all :) Once my web host migrated the site to another server everything works fine! It would have taken So much longer to realize this without your help, thanks again!