can't download Documentation content type in Firefox

Submitted by imamt on Tue, 06/18/2019 - 08:00
Forums: 
Bugs in content types
  1. LMS Blackboard SaaS 3700.3.0
  2. Desktop computer
  3. Created/edited/inserted a new object using the Documentation Tool exemplar into a subject/course
  4. Student completes the form and creates the document.
  5. Select Download (export text) and the document successfully downloads on both Mac and PC when using Chrome. Doesn't download when using Firefox - have tried on 2 PCS and 2 Macs.  No errors.
BV52's picture

BV52

Wed, 06/19/2019 - 03:55

Hi imamt,

Thank you for reporting this. I created a bug report and you can follow it here.

-BV52

UbuntuLearn's picture

UbuntuLearn

Thu, 02/24/2022 - 02:09

I am trying to integrate my h5p license on a vendor's Blackoard collaborate lms.   I get an "invalid signature" error message. Plase advise. 

BV52's picture

BV52

Thu, 02/24/2022 - 18:53

Hi UbuntuLearn,

This usually happens if there are missing or incorrect settings. You can use this guide to check if everything is in place. If you need further assistance I suggest that you reach out to the H5P.com Customer Success team by sending an email to sales @ H5P.com (without spaces).

-BV