Interactive content presentation image upload error

Submitted by trainingadmin on Thu, 01/24/2019 - 04:54

Forums:

We are using the free public version.

We have been using h5p for a while, and I had to make an edit to one page, and now it was accept the image file saying it's too big but its only 82KB.

I have noticed it has been updated since I last used it which was last year probably Nov 2018

Hasn't been an issue before to make changes. Any help would be appreciated.

Attachments:

h5p error.JPG

BV52

Thu, 01/24/2019 - 07:16

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Hi trainingadmin,In order to

Hi trainingadmin,

In order to give your bug report the best chance of getting answered, please include the following information:

Detailed steps to reproduce the bug (exactly how and when did it happen)
Platform and version number. E.g. Drupal, Wordpress, Moodle.
Mobile or Desktop
Browser: Chrome, Firefox, Safari etc
H5P plugin version
H5P content type and version (if a content type was used), and a sample URL or attached H5P.
Any browser console errors
Any PHP errors
Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

trainingadmin

Tue, 01/29/2019 - 05:25

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When did it happen - 24/01

When did it happen - 24/01/2019
Platform and version number. E.g. Drupal, Wordpress, Moodle. not using a platform. Here is the link to the presentation https://h5p.org/node/284138
Desktop
Browser: Chrome
H5P plugin version - N/A
Interactive Presentation content type - https://h5p.org/node/284138
Any browser console errors - only error saying the file might be too large
Any PHP errors - N/A

BV52

Tue, 01/29/2019 - 06:52

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Hi trainingadmin,Do you

Hi trainingadmin,

Do you happen to have Chrome V 69. We've seen some issues with uploading images using this specific browser and version. If so updating the browser should resolve the issue.

-BV52

trainingadmin

Thu, 01/31/2019 - 22:44

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