Error with Moodle 3.1.17

Submitted by theomh on Wed, 03/20/2019 - 15:46
Forums: 
Installation and server related problems

Dear H5P Developer,

I installed H5P with Moodle 3.5.x and it works without any issues.

But if I try to install H5P with Moodle 3.1.17 I get this error message right after installing it via GIT repo:

"Fatal error: Class mod_hvp\file_storage contains 1 abstract method and must therefore be declared abstract or implement the remaining methods (H5PFileStorage::saveFileFromZip) in /var/www/html/moodle/mod/hvp/classes/file_storage.php on line 40"

I tried everything, but without luck. I use the stable branch (version 1.17.2)

Thanks for any help

Best regards

Andreas

tpan

Thu, 03/28/2019 - 16:44

Hello Andreas,

Did you find a solution to your problem:

I have Moodle 3.5.4+ (Build: 20190222) version and when I try to reinstall H5P after removing the older version, I get the same error:

Fatal error: Class mod_hvp\file_storage contains 1 abstract method and must therefore be declared abstract or implement the remaining methods (H5PFileStorage::saveFileFromZip) in /var/www/html/moodle/mod/hvp/classes/file_storage.php on line 40

Best regards,

tpan

theomh

Fri, 03/29/2019 - 07:38

Hi Tpan,

sorry no solution yet. Still waiting for a hint from the developer :-)

Best regards

Andreas

theomh

Fri, 03/29/2019 - 07:39

Hi Tpan,

sorry, no solution yet. I'm waitnign for a hint from the developer :-)

Best regards
Andreas

tpan

Fri, 03/29/2019 - 14:38

After searching on google, I realized the issue on GitHub "Master is actually Dev?? "

and reinstalled the plugin with stable branch instead of master, and the problem is solved.

Did you also use stable while installing the plugin?

Regards,

tpan

theomh

Mon, 04/01/2019 - 08:10

Dear tpan,

thanks for your advice, but for me not :-) I used the stable branch (version 1.17.2) and after installing I get a white screen. with Moodle 3.1.17. Sadly no one else responses to my question, so H5P isn't available for me right now :-(

 

theomh

Mon, 04/01/2019 - 13:40

Hi tpan,

...and was on another server successful with installing the libraries and get H5P running on Moodle 3.1.x.

On the production server I test every pernission combination, because in another thread I saw that such problems avoid loading content types.

If I use the chrome browser console, I get this error and have again no idea how to fix it:

"wwwroot/moodle/mod/hvp/ajax.php?contextId=10708&token=0f775dd62fc46&action=content-type-cache 403 (Forbidden)

Do you had such an error before also?

Thanks

Andreas

tpan

Mon, 04/01/2019 - 17:46

Hello Andreas,

No, I did not have such an error before. It is weird to have it working in one of the servers and not working in another.

Good luck with search for a solution,

Regards,

Tpan

BV52's picture

BV52

Tue, 04/02/2019 - 04:19

Hi Andreas,

The error message you are getting is usually caused by permission settings or the .htaccess is misconfigured or corrupted. You mentioned that you already made a few changes in the permission so .htaccess could be culprit. I hope this helps.

-BV52

theomh

Thu, 04/11/2019 - 10:00

Hi BV52,

I tested again on a clean test installation of Moodle 3.5.5+ and H5P on a RedHat 7 Server with PHP 7.0. The web server admin didn't find any issues with the installation nor the .htaccess file.

But in Chrome network console I found this link, whicht gives a 403 error:

https://WEBROOT/moodle/mod/hvp/ajax.php?contextId=21&token=8d909b65c76c4...

The console messsage ist: Success false: You're haven't the permission to watch content-types."

The Moode debug code is:

line 750 of /course/modlib.php: call to can_add_moduleinfo()
line 63 of /course/modedit.php: call to prepare_new_moduleinfo_data()
Capability "mod/hvp:savecontentuserdata" was not found! This has to be fixed in code.
line 434 of /lib/accesslib.php: call to debugging()
line 50 of /mod/hvp/locallib.php: call to has_capability()
line 95 of /mod/hvp/locallib.php: call to hvp_get_core_settings()
line 142 of /mod/hvp/locallib.php: call to hvp_get_core_assets()
line 213 of /mod/hvp/mod_form.php: call to hvp_add_editor_assets()
line 481 of /course/moodleform_mod.php: call to mod_hvp_mod_form->data_preprocessing()
line 142 of /course/modedit.php: call to moodleform_mod->set_data()

 

Hope this helps and thanks for your support

Andreas

icc's picture

icc

Mon, 04/15/2019 - 09:48

Very strange, I've never seen this before. If you look inside mod/hvp/db/access.php you should see that the mod/hvp:savecontentuserdata is defined on line 102.

I recommend that you uninstall the plugin and then reinstall using the zip file provided here: https://moodle.org/plugins/mod_hvp

theomh

Tue, 04/16/2019 - 05:52

Thanks for helping :-) That did the trick. Maybe somethings wrong with the GIT repo?