Libraries not loading

Submitted by pjwalker64 on Sat, 03/09/2019 - 14:56
Forums: 
Bugs in content types

After installing the new beta branching module, none of the libraries load, making it impossible to add any new content. All existing content is working, but cannot be edited either. I am attaching a screenshot of what the java console is showing me. 

Attachments: 
Image icon H5P error.jpg
BV52's picture

BV52

Mon, 03/11/2019 - 06:45

Hi,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem
  10. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  11. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

pjwalker64

Mon, 03/11/2019 - 08:35

It was another plugin. All's good.

BV52's picture

BV52

Tue, 03/12/2019 - 00:09

Hi,

I'm glad it is working for you now. Would you mind telling posting here which plugin it is and if a configuration of settings fixed it or there was a need to disable it?

-BV52

pjwalker64

Tue, 03/12/2019 - 08:57

It was the WordPress Tooltips Ultimate, by Codemine, and I had to disable it.

BV52's picture

BV52

Wed, 03/13/2019 - 03:24

Thank you for the information.

-BV52