Download from WP site no longer working

Submitted by SparTacuS on Wed, 01/16/2019 - 13:47
SparTacuS's picture
Forums: 
General discussion

Hi All,

As the title says...

When I try to download a h5p file from my WordPress site (which has worked fine in the past, last done 6-8 weeks ago) I now get a page of symbols and garbage displayed and no download (see attachment).

This seems to be for any content type.

Is my installation broken or did the last update break something?

SparTacuS

 

Attachments: 
Image icon Capture.JPG
BV52's picture

BV52

Thu, 01/17/2019 - 06:21

Hi SparTacuS,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Platform and version number. Wordpress Version?
  2. Mobile or Desktop
  3. Browser: Chrome, Firefox, Safari etc
  4. H5P plugin version
  5. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  6. Any browser console errors
  7. Any PHP errors
  8. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

SparTacuS's picture

SparTacuS

Fri, 01/18/2019 - 08:50

Problem seems to have sorted itself out without my doing anything and before I had chance to collect the information you needed. Possible server/host issue (free host so iffy to begin with).

Mods: Thanks for attention - feel free to delete thread if you think appropriate.

BV52's picture

BV52

Fri, 01/18/2019 - 13:49

Hi SparTacuS,

I'm glad it is working now. If the issue re-occurs feel free to post here with the information.

-BV52