Dialog Cards and IE

Submitted by dbevington on Thu, 09/14/2017 - 13:07
Forums: 
Bugs in content types

Dialog cards are not fully displaying in IE. They work in other browsers fine though.

dbevington

Thu, 09/14/2017 - 13:15

The attached file shows the bug.

Attachments: 
Image icon h5pdialogbug.png
BV52's picture

BV52

Fri, 09/15/2017 - 06:05

Hi dbevington,

In order give your bug report the best chance of getting answered, please include the following information:

  1. Steps to recreate the bug
  2. Platform you're using: Drupal, Wordpress, Moodle (version number would be helpful as well)
  3. Mobile or Desktop
  4. Browser: Version of IE
  5. H5P plugin version
  6. H5P content type version

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

dbevington

Fri, 09/15/2017 - 09:55

Here is the requested information that I am able to find:

Steps to recreate the bug. Simply open the page containing the h5p dialog card. In IE only the top part will be visible.

Platform you're using: Drupal, Wordpress, Moodle (version number would be helpful as well). The h5p is created on Wordpress Version 4.8.1, but embedded in a Moodle course (3.3).

Mobile or Desktop. Desktop.

Browser: Version of IE. IE 11

H5P plugin version I do not have access to locate this

H5P content type version I cannot locate this. An update is available though (I cannot update).

tim's picture

tim

Thu, 09/21/2017 - 09:36

Hi there, could I ask which version of IE you are using?

dbevington

Mon, 09/25/2017 - 17:03

Version 11.

thomasmars's picture

thomasmars

Thu, 09/28/2017 - 10:38

Make sure you have the latest version of the Wordpress plugin on the site where you are embedding from.
Also make sure that you have included the "h5p-resizer.js" script in your embed code, should look something like: 

<iframe src="https://.../wp-admin/admin-ajax.php?action=h5p_embed&id=1" width="958" height="712" frameborder="0" allowfullscreen="allowfullscreen"></iframe>
<script src="https://..../wp-content/plugins/h5p/h5p-php-library/js/h5p-resizer.js" charset="UTF-8"></script>

icc's picture

icc

Mon, 10/02/2017 - 10:30

Could you share your embed code so we can test it?

dbevington

Tue, 10/03/2017 - 22:43

<iframe src="https://www17.cornwall.ac.uk/wp-admin/admin-ajax.php?action=h5p_embed&id..." width="780" height="476" frameborder="0" allowfullscreen="allowfullscreen"></iframe><script src="https://www17.cornwall.ac.uk/wp-content/plugins/h5p/h5p-php-library/js/h..." charset="UTF-8"></script>

icc's picture

icc

Wed, 10/04/2017 - 09:52

Thank you. I see that this has already been fixed in a later version. You're currently using version 1.2 of Dialog Cards whereas the latest version is 1.6. You will have to upgrade to get your content working in IE11.