Moodle Content Type

Submitted by profibadan on Sun, 06/11/2017 - 11:47
Forums: 
General discussion

I tried to install the H5P moodle plugin on moodle 3.3. It installed fine but I could not create any content type. I keep getting this error: "Interactive Video could not be installed. Contact your administrator."

BV52's picture

BV52

Sun, 06/11/2017 - 13:03

Hi profibadan,

You mentioned that you could not create any content type. I have a few questions to further help you with this:

1. Does this happen to all content types or just specific contents?

2. Have you tried creating 'Mark the Words' or 'Single Choice Set'?

3. Are you logged in to moodle as the administrator or at least a user that has rights to add content?

-BV52

profibadan

Sun, 06/11/2017 - 13:23

I am the Administrator of the site. It does happen to all the content types.

BV52's picture

BV52

Sun, 06/11/2017 - 15:47

Thank you for the information have you also tried creating contents in H5P.org. Please try creating some here. Try 'Mark the Words', 'Fill in the blanks' and 'Course Presentation'. Then please reply here with the results.

-BV52

profibadan

Sun, 06/11/2017 - 13:24

I am the adminstrator and it does happen to all the content types

thomasmars's picture

thomasmars

Mon, 06/12/2017 - 09:36

Hi,
Please turn on Moodle debugging, as described at https://docs.moodle.org/33/en/Debugging. Then post any errors you are getting when this is happening here.