Unable to upload libraries

Submitted by chicchera on Sun, 02/08/2015 - 13:51
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General discussion

I have tried to upload libraries in a shared server and in a VPS hosted  installation. In both cases nothing happens: I just see "Waiting for JavaScript" on the screen for a brief period of time, but after that nothing gets installed. And I cannot find any error messages either. Has anybody any ideas? It seems that this is recurrent topic with no answers.

chicchera

Sun, 02/08/2015 - 14:00

Both installations are running the latest version of WP but have different plugin combinations

falcon's picture

falcon

Mon, 02/09/2015 - 09:24

You're on the library administration page? (See picture below)

screenshot

 

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Image icon Capture.PNG

chicchera

Mon, 02/09/2015 - 09:41

i am the administrator and am on the page and there are no cacheing plugins for the site . I've uninstalled the plugin several times but the results are always the same, which is a pitty. All I see is:

Installed

N/A Is there a way to install the libraries manually? I've tried, but without knowing what goes where I didn't succeed.
icc's picture

icc

Mon, 02/09/2015 - 09:54

Can you check your web server's error log for messages from PHP?

chicchera

Mon, 02/09/2015 - 10:30

This is the only error I can see after trying to upload a library (619.h5p)

Timeout waiting for output from CGI script /home/silvioca/public_html/leeryescribir/wp-cron.php

icc's picture

icc

Mon, 02/09/2015 - 11:13

It might be the bug that has been fixed here: https://github.com/h5p/h5p-wordpress-plugin/commit/dee54dbd6b8dc89bc0ee2e6300ccdbf1fb012528

This code hasn't been released yet. Can you try replacing these two lines in your plugin code and check if it fixes the issue?

chicchera

Mon, 02/09/2015 - 13:48

Thanks, that did the trick!