Hot Spots not working in IE and Edge

Submitted by karenmarshall on Wed, 09/18/2019 - 16:32
Forums: 
General discussion

Used hot spots and when viewing in edit mode it all seems fine but then when you play in IE and Microsoft Edge only the first hot spot works then it doesn't show any of the other interactions. When I view this on Chrome it works as expected.

 

otacke's picture

otacke

Wed, 09/18/2019 - 19:13

Hi Karen!

I just checked the demo at https://h5p.org/image-hotspots on IE11 and Edge, and opening hotspots with videos feels a littly shaky, but I couldn't reproduce the problem that you described. Could you please check the developer console (by pressing F12) for errors as suggested at the top of the bug report forum or provide access to the content?

Best,
Oliver

karenmarshall

Thu, 09/19/2019 - 12:22

This is the link to the content.

https://h5p.org/node/592742

otacke's picture

otacke

Thu, 09/19/2019 - 13:40

Hi Karen!

Oh, you didn't mean the Image Hotspots content type, but navigational hotspots inside an Interactive Video content type. It's a known problem and you can track progress at https://h5ptechnology.atlassian.net/browse/HFP-1870.

Best,
Oliver

karenmarshall

Thu, 09/19/2019 - 13:48

Hi Oliver

Is there going to be a fix for this anytime as the last comment on the link you sent goes back to November 2018?

Thanks Karen

otacke's picture

otacke

Thu, 09/19/2019 - 17:45

Hi Karen!

I don't know. Someone of the H5P core team (I am not) will have to answer this question. In general, it is not possible to announce dates.

Best,

Oliver 

BV52's picture

BV52

Thu, 09/19/2019 - 18:54

Hi Karen,

As Oliver mentioned we can't provide you with an exact timeline. There are several factors (severity, users affected, funding etc.) that come into play which features/bugs gets taken care of.

@Oliver thanks for checking this.

-BV52