"Cannot load the requested H5P content."

Submitted by VBS on Wed, 06/12/2019 - 10:53
VBS's picture
Forums: 
General discussion

Please help me - my problem is:

"Cannot load the requested H5P content."

It just appears in one of all courses in catalog and makes it impossible to export or edit the H5P units.

What can I do?

Has anybody an idea?

I`m looking forward to all your comments!

KR Susi

 

BV52's picture

BV52

Thu, 06/13/2019 - 04:59

Hi Susi, 

Would you mind providing the following:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem
  10. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  11. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52