Can't delete contents

Hi,

I can't delete my content. When opening you can choose to Save or Delete. Content is not removed when clicking Delete.
Tried in Chrome and Edge. In both browsers it is not working. Anyone else have the same problems?

 

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BV52's picture

Hi Michael,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem
  10. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  11. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

The same for me. I can't delete content I created on h5p.org. I edit an exercise, click on "delete" but nothing happens.

BV52's picture

Hi to the both of you,

There was a bug that caused this issue and the fix has been deployed. You should be able to delete contents now. If the issue persists feel free to reply here.

-BV52

Having the same issue atm

BV52's picture

Hi recitfgaestrie,

Just to verify you are creating contents in H5P.org am I correct?

-BV52

I am also having the same issue, I am working with h5p.com

I've just opened a new presentation and it's happening with my first entry.

 

Hi I'm have the same issue as the previous posters.

I am working with the h5p.com version

 

BV52's picture

Hi,

H5P.com has a dedicated support team and it is best that you reach out to them. You can do this by following the instructions on this page.

Please provide the following when reaching out to them:

  1. Browser/s used and version?
  2. Error message in the browser console.
  3. URL of your content.

-BV