Interactive video - video file size - over limit

Submitted by knutinge on Tue, 11/15/2016 - 10:52
Forums: 
Bugs in content types

Tried to upload a video that was bigger that 16 mb, instead of getting a message that it's too big - it just keeps on loading - icon spinning. Not very user friendly imo. Otherwise great tool!

p.s Tried again with a smaller file - still too big though -  and got the message - file might be too big. What triggers the message?

icc's picture

icc

Tue, 11/15/2016 - 12:03

 

I agree, something must have changed as it wasn't like this previously. The issue is that you get another error message(cross-frame issue) when trying to read the original error(file size issue).

I've created an issue for getting this fixed: https://h5ptechnology.atlassian.net/browse/HFP-204

Thank you for reporting!