Updated by Admin now H5P content created before no longer works

Submitted by ISpaussie on Tue, 04/24/2018 - 16:31
Forums: 
Installation and server related problems

Hi everyone, my admin update the H5P module and now all the content I had previsuly used and worked fine no longer work. They are still there, all the question sets and all, and everything is fine; but now when I click on them it just doesn't load¿? I can edit it and view everything but I can't get my students to do it.

 

Anyone have any ideas as to why this could be?? Also, I had to creat a new profile my last one just isn't working and I'm not receiving any mail to reset my password,.

Thanks in Advance

BV52's picture

BV52

Wed, 04/25/2018 - 07:11

Hi ISpaussie,

In order to give your issue to have the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

skameykin22

Mon, 04/30/2018 - 17:30

And how was the идн problem solved?

BV52's picture

BV52

Thu, 04/26/2018 - 08:29

Hi skameykin22,

I'm not sure what you mean. This issue is not resolved yet.

-BV52