Internal Server Error When Playing Content

Submitted by cstsi0160 on Thu, 03/01/2018 - 19:19
Forums: 
Installation and server related problems

We have created an H5P course and loaded it into learndash via the H5P button (shortcode) and when you access the course you get the error message every time you click on a slide. It runs fine when testing the content in the plug in area. What can cause this? 

BV52's picture

BV52

Fri, 03/02/2018 - 07:37

Hi cstsi0160,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52