Interactive Book - YouTube video not showing
Hello, I'm using H5P Interactive Book with Moodle 4 and there's a recurring bug happening with the Video content: sometimes, when I'm viewing the activity, the video does not show. Instead, the player only displays the message "this video is not available". However, If I refresh the page it works again.
I'm using YouTube videos with the "unlisted" setting, but I don't think YouTube itself is the problem, because I've been using videos like this for years and I've only noticed this bug in this current project.
I tried the following url variations to see if it fixed the issue:
- https://www.youtube.com/watch?v=XkmKEZwRE6s&list=PLqW-h9qIZNoX2jZYvg-cYm...
- https://www.youtube.com/watch?v=XkmKEZwRE6s
- https://youtu.be/XkmKEZwRE6s?si=ML-X8RnQTK7UvGoy
- https://www.youtu.be/XkmKEZwRE6s?si=ML-X8RnQTK7UvGoy
But it kept happening with all of them. These url are of one of the videos I'm using, BTW.
I'm using Firefox. Notice that it doesn't always happen: the videos work fine in, say, 9 out of 10 times. And when it bugs, It always works again when I hit f5. Yet, it's not ideal.
Any tips? Thanks in advance for the help.
BV52
Fri, 03/29/2024 - 17:17
Permalink
Hi Jacarta,It sounds like
Hi Jacarta,
It sounds like this could be some issue with the browser. Have you tried using a different browser or a different device? Have you tried clearing cache on your browser as well as truning off other plugins? Using Firefox private browsing may help isolate the issue.
-BV