H5P content not showing

Submitted by Kinan on Wed, 03/27/2024 - 13:37
Forums: 
Bugs in content types

Hi,

Every once a while the issue appears on our website, which is that some of the H5P contents are not showing, I have been investagting the issue for a week, and I tried to replicate the issue and I couldn't.

The issue usually appears when the H5P updates its content types libraries.

I have tried to delete all kinds of cache (Redis, WP Rocket, Browser Cache) but nothing worked.
I am doubting that WP Rocket is causing this issue, but I couldn't prove that yet.
Did anyone had the same issue before or does someone know if WP Rocket or Redis must not work with H5P?

Attachments: 
Image icon Screenshot 2024-03-27 at 4.28.56 PM.png
BV52's picture

BV52

Wed, 03/27/2024 - 17:42

Hi Kinan,

I'm not sure what the screenshot is supposed to show since there is an H5P content there. Additionally it would be a lot of help if you can provide the information requested in this forum: https://h5p.org/forum/9

-BV

Kinan

Wed, 06/12/2024 - 11:54

Hi,
I've added a new forum, could you please check it?
https://h5p.org/node/1485557

Kinan

Wed, 06/12/2024 - 11:51

Hi BV5,
I've posted a new forum, could you please check it?
https://h5p.org/node/1485557