Interactive Video, Hotlink Protection and Video Format Not Supported

Submitted by iwdsure on Fri, 07/07/2023 - 12:12

Forums:

Hi,

I tried to find solution on many threads with "Video format not supported". I guess hotlink is one of the reasons.

I have hosted my interactive video with bunny.net and setup hotlink protection, allowing only my own website to access the video.

On desktop, it runs fine. On mobile (iPhone 10), it doesn't run on either chrome or safari.

If I disable hotlink protection, it runs fine on both desktop and mobile devices.

I want to keep hotlink proection and let videos run on mobiles too. Any idea how to proceed?

Thanks,

Abdul Wahid

Content types:

Fri, 07/07/2023 - 18:58

Hi Abdul,

I think it best to reach out to bunny.net since the cause of the issue is within their system.

-BV

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